Privacy Policy

This Privacy Policy explains how Algocrab ("we", "us", or "our") collects, uses, shares, and protects your information when you use our platform, website, and related services (collectively, the "Services"). By accessing or using the Services, you consent to the practices described in this Policy. This is a generic template and is subject to refinement following legal review.

1. Information We Collect

We may collect the following categories of information when you interact with our Services:

Account information, such as your name, email address, phone number, and other details you provide when creating or updating your account.
Usage information, including how you interact with the platform, the features you use, pages you visit, and your log-in activity.
Device and technical data, such as IP address, browser type, operating system, device identifiers, and similar technical details automatically collected through cookies and similar technologies.
Broker and trading data that you choose to connect to the platform, including account identifiers, balances, orders, and trade execution information where applicable.
Communication data from your interactions with us, such as support requests, feedback, surveys, or chat messages.

2. How We Use Your Information

We use the information we collect for purposes including:

Providing and maintaining the Services, including account creation, authentication, and service customization.
Enabling trading and integrations with supported brokers, exchanges, and third-party services, according to your instructions.
Improving and optimizing platform performance, usability, and features based on usage patterns and feedback.
Communicating with you about your account, security notices, product updates, marketing (where permitted), and support.
Ensuring security and compliance by monitoring for suspicious activity, enforcing our Terms, and complying with legal obligations.

3. Cookies & Similar Technologies

We may use cookies, web beacons, and similar technologies to recognize your browser or device, remember your preferences, and analyze how you interact with the Services. You can manage cookie preferences via your browser settings, although disabling certain cookies may affect your experience on the platform.

4. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

With brokers and service providers that you choose to connect for order routing, data feeds, analytics, or infrastructure services.
With trusted vendors who support our operations (such as hosting providers, analytics tools, and customer support platforms), subject to appropriate confidentiality and data protection obligations.
For legal reasons, where we reasonably believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Algocrab, our users, or others.
Business transfers, such as during a merger, acquisition, or sale of assets, where user information may be transferred as part of the transaction, subject to continued protection.

5. Data Security & Retention

We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, loss, misuse, or alteration. However, no system can be guaranteed to be completely secure, and you are responsible for safeguarding your login credentials and devices.

We retain information for as long as necessary to fulfill the purposes described in this Policy, comply with legal requirements, resolve disputes, and enforce our agreements, after which data may be anonymized or securely deleted.

6. Your Rights & Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, update, delete, or restrict its processing. You may also have the right to object to certain uses of your data or to withdraw consent where processing is based on consent.

To exercise these rights, you can contact us using the details provided below. We may need to verify your identity before fulfilling certain requests, and local laws may limit or condition some of these rights.

7. International Data Transfers

Your information may be processed and stored in countries other than the one in which you reside. Where required, we take steps to ensure that appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

8. Children's Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from individuals under the age permitted by applicable law for financial services. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as reasonably practicable.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other reasons. When we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect signifies your acceptance of the revised Policy.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us using the communication channels made available within the Algocrab platform or on our website. This document serves as a placeholder and should be reviewed and customized by qualified legal counsel.